30+ years of experience in consulting and implementing digitalization in the public sector
Working in the public sector always comes with unique challenges. Meeting legal requirements and regulations requires not only specialized expertise, but also close cooperation between representatives from all relevant sectors. That's why our experts collaborate closely with stakeholders across departments and organizational levels. Only with a shared vision, strong strategic direction, and detailed planning can large-scale projects be successfully implemented.
Over the years, we have developed and refined unique concepts specifically tailored to this market. Combined with the concrete requirements of our clients, these concepts connect internal departments with government authorities-both nationally and internationally-and build essential interfaces with external partners. The result: a robust, thoughtful digital infrastructure that enables sustainable transformation.
The cornerstone of secure digital data management starts with encrypted transmission and does not end with secure storage. At the heart of it all lies digital access control and real-time monitoring of all file activities-customizable to match your security needs and compliance requirements.
Our experts analyze your workflows and business cases to either fully digitize them or optimize existing digital processes. We implement a flexible and configurable data architecture that integrates seamlessly with all stakeholder portals and user interfaces-and if no such portal exists yet, we'll build one from scratch.
From digital communication systems to intelligent case routing and full-fledged inbound management: we deliver holistic solutions that fit your organization’s structure.
Whether it's emails, text messages, phone calls, physical letters, or other types of communication-we develop recording and digitalization systems that integrate with your business case management system.
Each step is traceable, transparent, and auditable. Working hand-in-hand with all relevant departments, we design tailored workflows and user interfaces. The same goes for your outbound management, which complements the inbound system. Messages can be dispatched via digital, analog, or hybrid means to members, partners, or customers. In collaboration with regional experts, we design delivery architectures that adapt to your local requirements.
Every organization uses different accounting software-ideally already digital. But managing incoming invoices, generating outgoing ones, and issuing credit notes often remains a time-consuming task.
Our solution automates these workflows by linking them to your digitalized business cases and communication flows. Automatically notify stakeholders of open invoices, recurring prepayments, or approval statuses-all fully integrated into your systems.
Sound familiar? You've written the same letter or message dozens of times-with only minor variations. Each time, you edit a template, adjust it to the current case, then undo the changes later. With our dynamic document generation tools, this repetitive work becomes a thing of the past. Using a powerful template engine, we can generate letters, emails, SMS, or digital portal messages-dynamically filled with your own data. Complex conditions, reusable content blocks, embedded formulas, and fully dynamic rendering are all part of the system.
And of course, everything can be integrated with your outbound management and business case workflows. Documents can be archived securely in our high-security file storage. You don't have to do it all alone-our specialists are here to help, offering troubleshooting, optimization tips, and best practices to ensure you get the most out of your system.
